Common Space

The service that provides refugees with the tools of social mediation by working on creating and repairing social ties to prevent conflict.

In 2021,UNHCR undertook a strategic review of its operations in Italy by forming a working group with six Italian cities-Bari, Milan, Naples, Palermo, Rome, and Turin. The participating municipalities signed the Charter for Integration, which aims to develop the services already available in the territories for the purpose of facilitating the integration of persons seeking and receiving international protection.

Among the priority actions of the Charter for Integration is the development of “Common Spaces”: multi-purpose centers where key services for the integration of persons with international protection can be concentrated, pursuing the “One-Stop-Shop” approach , based on the provision of services by public and private entities under one roof.

Foreigners Service of the City of Turin

Mosaico Association becomes Implementing partner of UNHCR in May 2022 and initiates the “Spazio Comune” project at the Foreigners Service of the City of Turin where it experiments with the effectiveness of the One-Stop-Shop approach: its task is, among other things, to make available the tools of social mediation by working on the creation and repair of social ties to prevent conflicts. In addition, within Common Space, Mosaico works on the development of inter-institutional collaboration, facilitates the referral of cases, and reports cases to the Prefecture and Police Headquarters (particularly for obtaining essential documents).

Foreigners Service: (+39) 011.011.29455 – infostranieri@comune.torino.it
Mosaico Association: (+39) 351.759.2207 – con-meet-ing@mosaicorefugees.org

Monday through Friday, 9:30 a.m. to 12:30 p.m. and 2 p.m. to 4:30 p.m. (afternoons by appointment)

  • Information on residence permits and single text on immigration
  • Information and guidance on Italian courses, vocational training, employment, education, right to family unity, citizenship rights
  • Language and cultural mediation service and social secretariat
  • Assistance to applicants and holders of international protection
  • Assistance to victims of discrimination, exploitation and trafficking
  • Assisting foreigners in difficult situations and/or housing emergency
  • Supporting administrative practices for foreigners (assistance and compilation of paperwork related to the issuance, renewal, updating and conversion of residence permits, telematic request for family reunification clearance, booking Italian language A2 test for EU long-term resident permit)
  • Coordination, management and inclusion in ministerial and city projects (S.A.I. System of Reception and Integration, Strong Ring, Fami, Social Inclusion Plan)

Mondays 10 a.m.-12 p.m. and Fridays 2 p.m.-4 p.m. (by appointment)

  • Socio-cultural mediation, individualized listening and individual planning
  • Assistance with paperwork and SPID creation
  • Support and oerientation for refugee university students

New since June 15, 2022

  • Enrollment in the National Health Service
  • Choice and revocation of the attending physician
  • Information and orientation services ASL City of Turin (domiciliations, ticket exemptions, SSN enrollment)

With APL – North Turin Employment Center.

  • Providing job placement support
  • Strengthening employability
  • Orientation to activities provided within the framework of public employment services

Working for refugee integration

  • Profiling for pathways to inclusion in companies
  • Accompaniment to selection interviews
  • Networking with other guidance agencies

Every Friday from 2 to 5 p.m.

  • Specific support for refugee university students
  • Accompaniment for those who would like to attend universities in Piedmont

Detachment of the Cohabitation Office.

  • Follows proceedings involving only cohabitation residence registrations
  • Meetings with Cohabitation Office managers available by appointment.

Mentorship program by CIAC ONLUS.

  • Connects refugees with volunteers who can support them on their path to integration in Italy
  • Program in collaboration with UNHCR